Shipping policy

At FIVE PERCENT TINT , we aim to provide a seamless and efficient shipping experience for our customers. Please review our shipping policy below to understand our processes and what to expect with your order.

Processing Time

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

  • Domestic Shipping: We offer various shipping options within USA and Ireland. Shipping charges for your order will be calculated and displayed at checkout.
    • Standard Shipping: 3-7 days
    • Express Shipping: 2-5 days
  • International Shipping: We ship worldwide. International shipping charges and delivery times will vary based on the destination and shipping method chosen at checkout.
    • Standard International Shipping: As displayed at checkout
    • Express International Shipping: As displayed at checkout

Shipping Confirmation & Order Tracking

  • Order Confirmation: Once your order has shipped, you will receive a confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
  • Tracking Orders: You can track your order directly on our website or via the shipping carrier's tracking portal using the tracking number provided.

Shipping Methods

  • We partner with reliable carriers such as UPS, FedEx, DHL, USPS to ensure timely delivery of your orders.

Shipping Destinations

  • Domestic Shipping: We ship to all addresses within USA and Ireland, including PO Boxes and APO/FPO addresses.
  • International Shipping: We ship to most international addresses. Please note that there may be restrictions in certain countries due to shipping carrier limitations.

Delivery Issues

  • Delayed or Lost Packages: If your package is delayed or lost in transit, please contact our customer service team at 5PTCustomersupport@gmail.com for assistance.
  • Damaged Packages: If your order arrives damaged, please contact us immediately with your order number and a photo of the damaged item(s). We will work with you to resolve the issue promptly.

Customs, Duties, and Taxes

  • International Orders: FIVE PERCENT TINT is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Address Changes

  • If you need to change the shipping address after placing an order, please contact us as soon as possible at 5PTCustomersupport@gmail.com. We will do our best to accommodate your request, but please note that we cannot make changes once the order has been processed and shipped.

Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team:

  • Email: 5PTCustomersupport@gmail.com

Thank you for shopping with FIVE PERCENT TINT. We appreciate your business and are committed to providing you with an exceptional shipping experience.